"I am writing to you today to express my gratitude to you and your team on the excellent results that you have achieved with our Web Site. I found that the research that you did on our business and our potential customers has had a profound result in securing City Shelving the extra enquiries and leads that we are currently experiencing.
It would be quite safe to say that now that the site is up and running and all the glitches that you would expect in such a major project have been eliminated we have doubled the rate of enquiries that we had with the old site. With a conversion rate of approximately 75% your comment about the site being a 24 hour sales tool is proving to correct. Your thought processes and the manner in which you approached the project has inspired me to continually develop the site and my next mission is to load the site with some 1 minute video to further enhance the selling process and inform our customers on another level.
Once again thank you for your input and I have no doubt that we will visit this rejuvenation proccess of our Web Site with you again in the future."
Kind Regards
Jack Vescovo
General Manager - City Shelving